Sun Valley Solar Doubles Efficiency and Expands Capabilities
"We can now handle 70 to 100 work orders per case manager, thanks to the streamlined process with Field Squared."
- Jim Hutson, Commercial and Residential O&M Manager, Sun Valley Solar.
Industry Leaders Digitally Transforming Operations with Field Squared
Achieve Exponential Efficiency Gains
With Field Squared, you can increase efficiency across your entire business, from executives and operations managers to your mobile field workforce. Automated scheduling alone can greatly, oftentimes exponentially, increase field operational efficiency. Layer on additional efficiencies gained through route optimization and real-time GPS tracking, enables your team to do more with less, including increase the number of work orders completed in a day.
Automate to Improve Effectiveness
The right tools enable your operations managers and field workforce in multifaceted ways. Field Squared software helps empower your field teams to reduce repeat visits, increase first time fix rate and drive down repetitive tasks. Utilize mobile forms to eliminate double data entry, and leverage route optimization tools to schedule work orders with the right equipment, parts and inventory, to save considerable time. In our experience, you may see a 75% reduction in repetitive tasks when Field Squared field service automation is in place.
Realize Revenue Faster and Discover New Revenue Streams
Through improved tracking of revenue leakage, as well as identifying new revenue streams, you can realize revenue faster, capture otherwise lost revenue and discover entirely new revenue streams. Data that surfaced after months have passed is immediately accessible and actionable, such as capturing revenue from unbilled labor, saving on fuel costs through route optimization or billing for the consumption of equipment and materials used on work orders. Like many Field Squared customers, you may find entirely new revenue streams by increasing the number of work orders completed per day, combined with increasing revenue per call with better management of service contracts and warranties. All that and more is possible with Field Squared.
Improve Your Customer Experience
Whether you offer field services for customers or your customer is internal to your company, customer perception and experience matters. Field Squared empowers executives, operations managers, and field workers with solutions to help you provide the best customer experience possible. The ability to send real-time notifications, increase customer retention through access to the right information at the right time or garner referrals for a job well done, are just a few capabilities to drive your customer experience.
Make Better Informed, Data-Driven Decisions
Nothing is more dangerous than stale, inaccessible, or non-existent data insights across your field service business operations. Because we understand the important role of data on key performance indicators (KPIs) in decision-making, Field Squared was built with analytics in mind. Real-time metrics provide insights to help you make better-informed, data-driven decisions. Field Squared further extends the ability to trend data analytics to improve field service management, end-to-end operations, and asset utilization. Anytime, anywhere, your company can leverage trusted insights to act faster without compromise.
Integrate the Systems You Use Every Day
From ticketing systems and accounting to outage management and CRM tools, the typical field service company maintains at least three disparate systems across its field service operations. Field Squared makes it easy to leverage existing investments you have already made in other systems, tools, and software. Seamless pre-built connectors, bi-directional integrations, and our open API offer solutions to orchestrate automatic updates across the many systems you use daily. You can decide if the single source of truth is the originating system or Field Squared. Either way, data accuracy is significantly enhanced, while error-prone, manual double data entry is eliminated.
Cloud-Delivered Software without Disruptions
Without any hardware constraints or on-premises infrastructure considerations, delivering Field Squared’s field service software built, delivered, and deployed in the Cloud means your team is up and running quickly.
One of the underlying reasons we built Field Squared as a cloud-based software is to ensure your field service operations experience no disruption. We also took a mobile-first approach. Our native iOS and Android Field Squared Mobile App is intuitive, though we provide training as part of our onboarding process. With Field Squared, getting your field team onboarded is a smooth process.
- We implement remotely because we don’t need to be in the same room to train and operationalize Field Squared.
- All we need is a copy of your existing form, which we convert to a digital version using our industry-leading mobile forms builder.
- Our native mobile app is 100% offline/disconnected-mode-capable when connectivity is non-existent.
Customize Your Field Squared Instance with Our API
Field Squared was built with flexibility in mind from the ground up. Field Squared’s robust RESTful API—fully documented, so you don’t have to guess how it works—enables you to connect to other third-party systems to automate simple to highly complex field operations workflows. Eliminate tedious, manual work to gain efficiencies while reducing data entry errors.
With the Field Squared API, we empower you to extend Field Squared anywhere you need or want to go.
