Power & Utilities Field Service Management Software

Field Data Capture, Scheduling & Asset Management in a Single Platform

The fluctuating work of power and utility organizations can be challenging, especially when weather impacts service or causes an outage. From managing inspections, maintenance or repairs, pole audits and upgrades, construction projects, service orders and meter installations, your field technicians are busy every second of the workday and sometimes go into overtime.

That’s why power and utility companies leverage Field Squared’s field service management software to digitally transform their service operations. Field Squared takes the guess-work out of scheduling, enables effective work order management and asset visibility with ease, allows your technicians to capture field data via digital Smart Forms, and ensures everyone has the most up-to-date information, all in real-time.

Key Benefits & Features

Field Data Capture Icon Scheduling Icon Customer Experience Icon
Field Data Capture via Digital Smart Forms Scheduling, Dispatch & Route Optimization Customer Experience Management & Notifications

 

What Our Customers are Saying

Schedule, Dispatch and Optimize Routes of Your Technicians

  • Optimize field service routes in real-time
  • Reduce truck rolls and minimize windshield time
  • Schedule, track and create work orders, assets and customers based on location
  • Coordinate thousands of jobs per day or over multiple days and crews

Learn more about Scheduling, Dispatch & Route Optimization

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Field Data Capture with Photos, Markup and Barcode Scanning

  • Leverage digital Smart Forms to capture field data via the Field Squared Mobile Application
  • Online and offline availability syncs all data when connection is restored
  • Easily include photos, markup, scan barcodes, and add site sketches to work orders and assets
  • Quickly pull lookup values and catalogues from third-party systems

Learn more about Field Data Capture


Customer Success Story

Learn how National Metering & Technical Services, LLC decreased per work order prep work by 75% with Field Squared’s field service management automation software.
 
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National Metering and Technical Services case study thumb

Improve Your Field Service Customer Experience

  • Notify customers in real-time of a technician’s arrival status
  • Email customers from the job site with work order related documents
  • Establish control of late arrival and rescheduling situations
  • Access full information and documentation for customer work orders

Learn more about Customer Service Experience Management and Notifications

Track Work Orders and Technicians in Real-Time

  • Effectively manage repairs, installations and outage jobs with distributed crews
  • Find the nearest technician for emergency situations
  • Track time on site, unscheduled stops, speeding, and crew metrics
  • Enhance first call resolution performance metrics with real-time GPS team tracking
  • Access a historical replay of your field workforce locations and work orders

Learn more about Field Workforce Management and Mobility

 
 

“One of our favorite things about Field Squared is the confidence our customers have in us at getting the job done right the first time.”

Autumn Potter, Operations Manager at National Metering & Technical Services, LLC

View, Track and Manage Utility Assets in the Field

  • Capture work orders and documents against the many power and utility assets you maintain
  • Analyze asset metrics to optimize installations or maintenance
  • Map and view asset locations and data
  • Track the on-site history of activity for all your assets
  • Integrate with back-office inventory, GIS or other business systems

Learn more about Asset Management and Visibility



Download the Power & Utilities Datasheet

Learn more about Field Squared’s field service management software for power and utility service organizations.
 
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Are you ready to digitally transform your field operations?

Experience Field Squared in action with a live, personalized demo.

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