Utilities Field Service Management Solutions
Field Data Capture, Scheduling & Asset Management in a Single Platform
The fluctuating work of power and utility organizations can be challenging, especially when weather impacts service or causes an outage. From managing inspections, maintenance or repairs, pole audits and upgrades, construction projects, service orders and meter installations, your field technicians are busy every second of the workday and sometimes go into overtime.That’s why power and utility companies leverage Field Squared’s utility dispatch software to digitally transform their service operations. Field Squared takes the guess-work out of scheduling, enables effective work order management and asset visibility with ease, allows your technicians to capture field data via digital Smart Forms, and ensures everyone has the most up-to-date information, all in real-time.
Key Benefits & Features
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Digital Mobile Smart Forms to capture data against field work orders | Scheduling and dispatching to ensure the right technician to the right job at the right time | Customer experience management & notifications, so your customers stay in-the-know |
Industry Leaders Digitally Transforming Operations with Field Squared


Schedule, Dispatch and Optimize Routes of Your Technicians
- Optimize field service routes in real-time
- Reduce truck rolls and minimize windshield time
- Schedule, track and create work orders, assets and customers based on location
- Coordinate thousands of jobs per day or over multiple days and crews
Field Data Capture with Photos, Markup and Barcode Scanning
- Leverage digital Smart Forms to capture field data via the Field Squared Mobile Application
- Online and offline availability syncs all data when connection is restored
- Easily include photos, markup, scan barcodes, and add site sketches to work orders and assets
- Quickly pull lookup values and catalogues from third-party systems


Improve Your Field Service Customer Experience
- Notify customers in real-time of a technician’s arrival status
- Email customers from the job site with work order related documents
- Establish control of late arrival and rescheduling situations
- Access full information and documentation for customer work orders
Learn more about Customer Service Experience Management and Notifications
Track Work Orders and Technicians in Real-Time
- Effectively manage repairs, installations and outage jobs with distributed crews
- Find the nearest technician for emergency situations
- Track time on site, unscheduled stops, speeding, and crew metrics
- Enhance first call resolution performance metrics with real-time GPS team tracking
- Access a historical replay of your field workforce locations and work orders


View, Track and Manage Utility Assets in the Field
- Capture work orders and documents against the many power and utility assets you maintain
- Analyze asset metrics to optimize installations or maintenance
- Map and view asset locations and data
- Track the on-site history of activity for all your assets
- Integrate with back-office inventory, GIS or other business systems
What Our Customers are Saying
