Field Squared Field Service Automation Platform

Field Squared is the industry’s first unified Field Service Automation Platform. As a cloud-based, software-as-a-service (SaaS) solution, Field Squared is flexible, scalable and purpose-built to optimize the efficiency of your mobile field service workforce. Field Squared enables enterprises to digitally transform, automate and streamline their field service operations, from the frontline to third-party, back-office systems. The powerful Platform delivers predictive analytics for proactive planning as well as interoperability across existing business systems, including legacy solutions, without the need for any software development or ongoing application maintenance.

Unlike other single-solution software on the market, the Field Squared Field Service Automation Platform is easily configurable to your business needs now and in the future, across any industry. Easily configurable means you’re up and running quickly, realizing field efficiency gains faster.

With a web-based application for operations managers, supervisors and dispatchers, as well as a mobile application for your field workforce, Field Squared automates your field operations processes to help you do more with less or square your productivity, all without actually adding a physical headcount.


What Makes Field Squared Different

Enterprise-Grade
Enterprise-Grade Platform Icon
Cloud-Based SaaS
Cloud-Based SaaS Icon
Scalable
Scalable Field Service Platform Icon
Business Process Automation Interoperability with Back-Office Systems Codeless Workflow Builder Flexible, Configurable
Business Process Automation Icon Integrations Icon Workflow Builder Icon App Configuration Icon

FIELD SQUARED

Field Service Automation Platform Capabilities

Asset Management Icon Enterprise Asset Management & Automation
Capture complex operational data for coordinated enterprise asset management, automation and visibility at all times.Learn more: Enterprise Asset Management and Automation
Field Analytics Icon Field Service Analytics, Reporting & Business Intelligence
Measure, visualize and track all aspects of your operations, with powerful reporting and analytics.Learn more: Field Service Analytics, Reporting & Business Intelligence
Field Workforce Management Icon Mobile Workforce Management
Know where your field workforce is at all times and get the right technician to every appointment on time. Learn more: Mobile Workforce Management
Scheduling, Dispatch and Route Optimization Icon Scheduling, Dispatch & Route Optimization
Leverage predictive, real-time insights to take control of your scheduling and optimize routes for increased efficiency. Learn more: Scheduling, Dispatch & Route Optimization
Field Data Capture Smart Form Icon Field Data Capture with Smart Form Automation
No more paper forms. Accurate, effortless digital field data collection for your distributed field service workforce. Learn more: Field Data Capture with Smart Form Automation
Field Service Work Order Management Icon Work Order Management
Plan, track and manage your work orders and field service workforce—from the field to the back-office. Learn more: Work Order Management
inventory management icon Inventory Management
Know the who, what, where, when, why, and how of parts and equipment inventory at all times. Learn more: Inventory Management
mobile time cards Time Cards
Mobile time cards with individual and team clock-in/out, location tracking, reporting, and history. Learn more: Time Cards
field service collaboration icon Real-Time Collaboration and Messaging
Seamlessly make in-app voice or video calls, send messages and collaborate one-on-one or in group conversations. Learn more: Field Service Collaboration and Messaging
Customer Experience Icon Customer Experience Management & Notifications
From improved first call resolutions to job close out efficiency gains, with Field Squared your field service organization and workforce are the heroes. Learn more: Customer Experience Management & Notifications

 

FEATURED PRODUCT VIDEO

Field Workforce Management & Mobility

Watch this short product video (it’s only about 1-minute!) to see inside Field Squared’s field workforce management and mobility software.

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field workforce management and mobility product video

Technology:
How the Field Squared Platform Works

Field Squared’s Field Service Automation Platform was built from the ground-up with security in mind—military-grade AES 256-bit encryption and SSL-2048 comes standard—and is the only HIPAA Certified field service software provider. The multi-tenant Platform runs on Amazon Web Services (AWS) virtual private cloud, where servers are monitored for auto-failover, redundancy and scaling. Learn more about Field Squared security.

Field Squared has a rapid deployment model, so you’re up and running in as little as 30 days. The mobile application allows your field workforce to use any standard iOS or Android device in the field and the same configuration is deployed as a fully native application to every device, instantly. Field Squared Mobile, Sync and Merge Engine works online and offline – so even if your cellular or WiFi network is down, you can keep working and we’ll sync everything when you come back online.

Enterprise-Grade

Today’s field service businesses are too busy to manage multiple, disparate systems and keep track of everything all the time. Field Squared’s all-in-one software provides operations managers and executives with a global, consolidated view across their entire service operations, as well as granular, role-based permissions. As the businesses grows, Field Squared effortlessly scales to meet increased service volume.
 


 

Core Field Squared Technology: Engines and Builders

App Configuration Icon App Builder
App Builder is the starting place for configuring and customizing the Field Squared Platform to meet your business process needs. Everything is configurable, allowing for flexibility in managing your field workforce.Learn more: App Builder
Workflow Builder Icon Workflow Builder
The powerful Workflow Builder enables event-driven business process automation, in an easy to use drag-and-drop interface. From designing your own data integrations, to updating multiple systems in response to changes in the field, the possibilities are practically endless. No coding required.Learn more: Workflow Builder
Data Analytics Engine Icon Data Analytics Engine
The Data Analytics Engine enables the rapid creation of custom reports and charts – no coding required. Displayed on the Field Squared Dashboard, you gain a real-time view of your field operations. Reports can be exported to a database, API, sent via email, or saved to a cloud file service such as Dropbox.
Notifications Engine Icon Notifications Engine
Provide a better customer experience with arrival information, improved communications and complete documentation. The Notifications Engine enables your field workforce to send real-time status updates via text, email or phone call.
Mobile, Offline Sync and Merge Engine Icon Mobile, Offline Sync & Merge Engine
Field service is notorious for inadequate or unavailable cellular or WiFi connectivity. With online and offline syncing, all data and location information are automatically synced and restored, ensuring no loss of important field information.
Geospatial Mapping Engine Icon Geospatial/Mapping Engine
Field Squared extends your GIS data to the field, providing a visualization of your assets on a map. At any point in time, you know what needs attention and where, and with offline availability, your field crew is always connected.
Field Service Integrations Icon Integrations Engine
Link your field workforce to the back-office, with seamless interoperability across existing business systems and processes, including legacy solutions. The Field Squared event-driven Integration Engine works with cloud applications, customer relationship management solutions (CRM), geographic information systems (GIS), enterprise resource planning systems (ERP), HR/payroll tools, outage management systems (OMS), AI/data analytics tools, support ticketing solutions, enterprise databases, and more.Learn more: Integrations


Download the Datasheet

Learn more about the Field Squared Field Service Automation Platform or send the pdf to a colleague.


Platform Datasheet


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