National Metering & Technical Services Decrease Work Order Prep by 75%
Learn how National Metering & Technical Services, LLC decreased per work order prep work by 75% with Field Squared’s field service management automation software.
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Schedule, Dispatch, and Optimize Routes for Your Technicians
- Optimize field service routes in real-time
- Reduce truck rolls and minimize windshield time
- Schedule, track, and create work orders, assets, and customers based on location
- Coordinate thousands of jobs per day or over multiple days and crews
Field Data Capture with Photos, Markup, and Barcode Scanning
- Leverage digital Smart Forms to capture field data via the Field Squared Mobile Application
- Online and offline availability syncs all data when the connection is restored
- Easily include photos, markup, scan barcodes, and add site sketches to work orders and assets
- Quickly pull lookup values and catalogs from third-party systems
Improve Your Field Service Customer Experience
- Notify customers in real-time of a technician’s arrival status
- Email customers from the job site with work order-related documents
- Establish control of late arrival and rescheduling situations
- Access full information and documentation for customer work orders
Learn more about Customer Service Experience Management and Notifications
Track Work Orders and Technicians in Real-Time
- Effectively manage repairs, installations, and outage jobs with distributed crews
- Find the nearest technician for emergency situations
- Track time on site, unscheduled stops, speeding, and crew metrics
- Enhance first-call resolution performance metrics with real-time GPS team tracking
- Access a historical replay of your field workforce locations and work orders
View, Track, and Manage Utility Assets in the Field
- Capture work orders and documents against the many power and utility assets you maintain
- Analyze asset metrics to optimize installations or maintenance
- Map and view asset locations and data
- Track the on-site history of activity for all your assets
- Integrate with back-office inventory, GIS, or other business systems
Download the Power & Utilities Datasheet
Learn more about Field Squared’s field service management software for power and utility service organizations.
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