Oregon Aerial Construction Increases Efficiency
"Field Squared has transformed our field operations, allowing us to complete more projects with greater efficiency."
- Sean O'Brien, Market VP of Operations at Oregon Aerial Construction
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Infrastructure Maintenance and Upgrades—Without the Pain
Maintaining and upgrading infrastructure across broad service areas means managing assets, scheduling inspections, and coordinating multiple teams. Field Squared makes it easy to:
- Build customized workflows that fit your inspection and maintenance processes
- Empower field teams to capture asset data, photos, and work records—even offline
- Keep your back office connected with GIS, ERP, and accounting systems
- Get the visibility you need to stay ahead of maintenance needs and avoid costly downtime
Service Quality—No Matter How Remote
Missed appointments, repeat visits, and communication breakdowns can frustrate customers—especially in rural areas. Field Squared helps you:
- Set up clear workflows for customer service requests and fieldwork
- Give crews tools to capture job details, signatures, and photos—even without connectivity
- Integrate with your CRM and ERP systems to keep everyone up-to-date
- Keep service levels high and build customer trust—wherever you operate
Emergency Response—When Every Minute Counts
Storms and outages happen fast—and getting the lights back on matters. Field Squared gives you:
- Configurable workflows for damage assessments, safety checks, and repairs—no IT bottlenecks
- Tools for crews to capture real-time damage reports and photos—even offline
- Real-time job status and AI-powered scheduling so you can prioritize work
- Seamless integration with GIS, ERP, and accounting systems to keep everyone aligned during recovery
Schedule, Dispatch, and Optimize Routes for Your Technicians
- Optimize field service routes in real-time
- Reduce truck rolls and minimize windshield time
- Schedule, track, and create work orders, assets, and customers based on location
- Coordinate thousands of jobs per day or over multiple days and crews
Field Data Capture with Photos, Markup, and Barcode Scanning
- Leverage digital Smart Forms to capture field data via the Field Squared Mobile Application
- Online and offline availability syncs all data when the connection is restored
- Easily include photos, markup, scan barcodes, and add site sketches to work orders and assets
- Quickly pull lookup values and catalogs from third-party systems
Improve Your Field Service Customer Experience
- Notify customers in real-time of a technician’s arrival status
- Email customers from the job site with work order-related documents
- Establish control of late arrival and rescheduling situations
- Access full information and documentation for customer work orders
Learn more about Customer Service Experience Management and Notifications
Track Work Orders and Technicians in Real-Time
- Effectively manage repairs, installations, and outage jobs with distributed crews
- Find the nearest technician for emergency situations
- Track time on site, unscheduled stops, speeding, and crew metrics
- Enhance first-call resolution performance metrics with real-time GPS team tracking
- Access a historical replay of your field workforce locations and work orders
View, Track, and Manage Utility Assets in the Field
- Capture work orders and documents against the many power and utility assets you maintain
- Analyze asset metrics to optimize installations or maintenance
- Map and view asset locations and data
- Track the on-site history of activity for all your assets
- Integrate with back-office inventory, GIS, or other business systems
