Cable & Telecommunications Field Service Management Software

The typical cable, broadband, fiber, or telecommunications organization still maintains field data capture through paper—or spreadsheet-based processes, which leads to data inaccuracy, information loss, and a significant disconnect between work order history and customer information. All this adds up to lost productivity, repeat visits, and rapidly increasing costs.

From installing cable, poles, or cell towers to site survey inspections, your field technicians and field supervisors or dispatchers have enough to consider in their daily jobs. With GPS-based crew tracking, scheduling and route optimization capabilities, and automated customer service communications, Field Squared helps you be proactive with up-to-the-minute information at your fingertips.

Key Benefits


Schedule using skill tagging to ensure the right technician to the right job at the right time


View and manage assets and track inventory in real-time


Customer experience management & notifications so your customers stay in the know


Seamlessly integrate ERP, billing systems and tools

Key Features


Effortless Scheduling, Dispatch and Route Optimization

  • Optimize field service routes in real time via drag-and-drop
  • Schedule, track, and create work orders, assets, and customers based on location
  • View and schedule work orders over multiple days
  • Assign the nearest technician based on the schedule

Learn more about Scheduling, Dispatch, and Route Optimization


Improved Field Service Customer Experience

  • Gain control of late arrival and rescheduling situations
  • Notify customers in real-time of a technician’s arrival status
  • Email customers from the job site with work order-related documents
  • Reduce callbacks by taking up-to-the-minute job details to the field
  • Access full information and documentation for customer work orders

Learn more about Customer Experience Management and Notifications

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We have an ambitious plan to grow the field side of our business at EEI. We needed the right solution to effectively manage operations. With real-time reporting, mapping and ease of use, Field Squared will be the engine behind EEI, driving efficiency across operations, planning, and execution.

Eric Smith, Director of Software Development and Engineering at GWI


Field Data Capture with Photos, Markup, and Site Sketches

  • Leverage digital Smart Forms to capture field data via the Field Squared Mobile Application
  • Online and offline availability syncs all data when the connection is restored
  • Easily include photos, markup, annotations, and site sketches with work orders and assets
  • Connect to your existing billing, customer management, and GIS systems
  • Track pole make-ups, make-ready, trench & conduit details, splice diagrams, fiber, coax and twisted pair cable routing and splicing, active repairs, sweep & balance, node maintenance history, FTTH and FTTC systems tracking and more
  • Quickly pull lookup values and catalogs from third-party systems

Learn more about Field Data Capture


Assign Work Orders by Technician Job Skills

  • Easily create job types and skills and assign technicians to associated work orders
  • Create automated alerts before certifications or training requirements are set expire
  • Effortlessly match proper skill sets to work orders, increasing work order completion rates

Learn more about Field Workforce Management and Mobility

Download the Cable & Telecommunications Datasheet

Learn more about Field Squared’s field service management software for cable and telecommunications service organizations.

Download Datasheet

Ready to Get Started?

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Explore what Field Squared can do for your business, from mobile forms to assets.