Empowering Operations Managers Through AutomationField operations managers are the glue that binds an organization together. When quick actions or decisions are needed, operations mangers need the right data at the right time. Whether its scheduling field crews, tracking assets, managing inventory, or enabling the field workforce with the right technology to be more efficient, automation software to help manage everything is critical.
Field Squared empowers operations managers through our industry-leading field service automation software. With Field Squared, managers gain a consolidated view across their entire field service operations all in one solution, including access to accurate data to make informed decisions, customer experience solutions to keep customers happy, time tracking to improve payroll processing, and real-time collaboration tools to always be in-sync with field teams. Make efficiency inroads with out-of-the-box or custom integrations to third-party tools and back-office systems to automate updates from the field, hands-free.
A SINGLE PANE OF GLASS
See the Entire Operations Picture in One, Consolidated View
It is one thing to have a general idea of what happens across your field service operations on any given day, but it is another thing entirely to actually see it in real-time. Field Squared provides the crucial visibility managers need into the entire picture of field operations—where workers are located, what parts inventory is on-hand, which assets are in need of routine or special maintenance, and so much more. Dashboards allow you to provide different layers of information to those who need it most, from executives to finance.
- View schedules and make changes in seconds
- Connect third-party and back-office systems for a true single source of truth
- Reduce the time and effort spent gathering, merging, re-entering, and reformatting data
Stop wondering, know, with Field Squared.
RELIABLE, DECISION-DRIVING DATA
Uncover Insights on KPIs in Minutes
Having timely, reliable data to make informed decisions is a key challenge many operations managers face. Today, field service requires the ability to derive value from seemingly disparate events. Field Squared reporting and analytics ensures access to the data you need to effectively track key performance metrics (KPIs), uncovering insights. Reliable, decision-driving data is available at your fingertips.
- Deliver real-time reports to executives and business owners
- Understand cross-departmental impact of field and service activities
- Be proactive to take action on data-driven insights before issues arise in the field
Enable Field Workers with Efficiency-Driving Technology
Expecting field workers to increase efficiency, effectiveness, and field-collected data accuracy is an exercise in futility without the proper mobile technology in place. The best operations managers enable their field workers with access to an intuitive, easy to use, yet powerful, all-in-one field service mobile application. Help them to help you achieve organizational goals.
- Don’t make field workers juggle multiple applications, choose an all-in-one mobile field service application
- Increase field efficiency with accurate documentation in one place
- Enforce consistent data capture processes with mobile form templates
- Provide decision-support tools to eliminate roadblocks
- Collaborate in real-time to improve first time fix rate and resolve problems faster
KEEP CUSTOMERS HAPPY
Deliver the Best Customer Experience from Day One
Whether a customer is internal to the organization or a separate entity, organizations strive to provide the best possible customer experience. A poor review, decreasing net promotor score (NPS), or terrible customer satisfaction (CSAT) survey has a ripple effect. Field Squared helps field service operations managers take control of their customer experience.
- Keep customers happy and informed through real-time notifications
- Reliably service assets and serve customers with speed and accuracy
- Improve work estimates accuracy, eliminating surprise charges
Dive Deeper into Field Squared Software
Our all-in-one field service automation software was purpose-built for organizations with a highly distributed mobile workforce, including staff, contractors and contingent workers. Explore more about the key capabilities to help drive efficiency and take control of field service operations.
Resources You Might Be Interested In
Learn more about the Field Squared Field Service Management Process Automation Platform.
Read how Sea Tow effectively eliminated 95%+ of paperwork by leveraging the power of Field Squared.
More than any other point in the digital age, software is fundamental to continuity of business operations. Read why mobile field service software should be top priority