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Powerful, Highly Configurable Enterprise Grade Platform

Manage your entire field operations and enable staff, contractors, and crews while tracking everything in real-time. 

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Built for the Enterprise

Highly Configurable with Maximum Reliability, Availability and Scalability

Field Squared’s Field Service Automation Platform was built from the ground up with security in mind—military-grade AES 256-bit encryption and SSL-2048 come standard—and is the only HIPAA-certified field service software provider. The multi-tenant Platform runs on Amazon Web Services (AWS) virtual private cloud, where servers are monitored for auto-failover, redundancy, and scaling, ensuring high availability.

Field Squared has a rapid deployment model, so you’re up and running in as little as 30 days. The mobile application allows your field workforce to use any standard iOS or Android device. The same configuration is deployed as a fully native application to every device instantly. Field Squared Mobile, Sync, and Merge Engine work online and offline – so even if your cellular or WiFi network is down, you can keep working, and we’ll sync everything when you come back online.

Today’s field service businesses are too busy to manage multiple disparate systems and keep track of everything all the time. Field Squared’s all-in-one software provides operations managers and executives with a global, consolidated view across their entire service operations and granular, role-based permissions. As the businesses grow, Field Squared effortlessly scales to meet increased service volume.

Read more about Field Squared: Reliability, Availability & Scalability, Security, Configurability

 

Field Workforce Management & Mobility

 

Watch this short product video (it’s only about 1-minute!) to see inside Field Squared’s field workforce management and mobility software.

Reliability, Availability, and Scalability

Keeping You Running, Day and Night

At Field Squared, we prioritize the reliability, availability, and scalability of your data and operations:

  • Your data is stored in a virtual private cloud on Amazon AWS.
  • All data is replicated over multiple redundant clustered database servers – we can survive multiple power and network outages and remain operational.
  • We use the same data center as Netflix.
  • The production servers are triply redundant in three availability zones for maximum fail-over protection from network or power outages.
  • Our servers will automatically scale and add more capacity when placed under load.
  • We have secure offsite backups in other states.

  • We don’t allow public access to our databases or permit customers to access them directly—all access needs to go through our public API and firewalls. There are no exceptions to this policy.
  • We never hold your data hostage.
  • Administrators can export your data to other systems anytime using our Secure-FTP export tools to set up one-off or scheduled data drops.
  • We work online and offline – so even if your cell network is down, you can keep working and we’ll sync when you come back online.

Security

Military-grade, built for the Enterprise

Field Squared utilizes military-grade AES-256 encryption on mobile devices to secure data for offline use. If someone steals your iPad or Android Phone, there’s no way to get at the data. Offline data is remotely wiped whenever users interact with the server and their account is disabled or invalid.

Our clients and servers communicate with one another using 2048-bit SSL, the same technology used by banks to secure your data.  Our servers aren’t vulnerable to any of the OpenSSL bugs you’ve heard about lately.

 

Configurability

Easy to configure to your needs

Field Squared’s highly configurable platform allows you to tailor it to meet your unique field service workflow and process automation needs. Our intuitive drag-and-drop interface allows you to create, modify, and automate workflows without coding easily.

Whether you need to customize forms, set up automated notifications, or integrate with existing systems, Field Squared provides the flexibility to adapt to your specific requirements. Enhance efficiency and streamline operations with a solution that grows and evolves with your business. Discover the power of a highly configurable field service automation platform designed to optimize every aspect of your field service management.

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Workflow Builder

The powerful Workflow Builder enables event-driven business process automation in an easy-to-use drag-and-drop interface. From designing your own data integrations to updating multiple systems in response to changes in the field, the possibilities are practically endless. No coding is required.

Learn More >

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App Builder

App Builder is the starting place for configuring and customizing the Field Squared Platform to meet your business process needs. Everything is configurable, allowing for flexibility in managing your field workforce.

Learn More >

FinancialData-Analytics

Data Analytics Engine

The Data Analytics Engine enables the rapid creation of custom reports and charts – no coding required. Displayed on the Field Squared Dashboard, you gain a real-time view of your field operations. Reports can be exported to a database, API, sent via email, or saved to a cloud file service such as Dropbox.

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Notifications Engine

Provide a better customer experience with arrival information, improved communications, and complete documentation. The Notifications Engine enables your field workforce to send real-time status updates via text, email, or phone.

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Mobile, Offline Sync & Merge Engine

Field service is notorious for inadequate or unavailable cellular or WiFi connectivity. With online and offline syncing, all data and location information are automatically synced and restored, ensuring no loss of important field information.

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Geospatial/Mapping Engine

Field Squared extends your GIS data to the field, providing a visualization of your assets on a map. At any point in time, you know what needs attention and where, and with offline availability, your field crew is always connected.

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Integration Engine

Link your field workforce to the back office with seamless interoperability across existing business systems and processes, including legacy solutions. The Field Squared event-driven Integration Engine works with cloud applications, customer relationship management solutions (CRM), geographic information systems (GIS), enterprise resource planning systems (ERP), HR/payroll tools, outage management systems (OMS), AI/data analytics tools, support ticketing solutions, enterprise databases, and more.

Learn More about Platform Integrations >

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App Builder

App Builder is the starting place for configuring and customizing the Field Squared Platform to meet your business process needs. Everything is configurable, allowing for flexibility in managing your field workforce.

Learn More >

Field Squared Platform Architecture

Field Squared’s all-in-one software provides operations managers and executives with a global, consolidated view across their entire service operations, as well as granular, role-based permissions. As the businesses grows, Field Squared effortlessly scales to meet increased service volume.

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More Resources

What are the key features of Field Service Management (FSM)?
Core features include job scheduling, dispatching, GPS tracking, work order management, mobile apps for field workers, real-time reporting, asset and inventory management, and customer communication tools.
What features are included in a Mobile Workforce Management (MWM) platform?

Common features include GPS tracking, job scheduling, dispatching, mobile apps for field workers, reporting and analytics, inventory management, and time tracking.

What are the key features of an Enterprise Asset Management (EAM) system?
Core features include asset tracking, preventive maintenance scheduling, work order management, inventory management, compliance tracking, and data analytics.
Can Field Service Management (FSM) software integrate with other business systems?

Most FSM software integrates with CRM, ERP, and financial systems, as well as tools like inventory management, billing, and customer support platforms to provide a seamless workflow.

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