What’s New in Field Squared: March 2019 Product Release

whats new field squared product release march 2019

Our big reveal is here! We are excited to announce new features, functionality and capabilities in the latest Field Squared product release.

Today, we unveiled key enhancements, including general availability for our zero-effort integration to Esri ArcGIS as well an entirely new way to both communicate and collaborate with your mobile workforce in the field. With powerful new industry-first solutions, we continue to build the Field Squared field service automation platform to exceed customer expectations.

Want to see what’s new? Request a demo and let’s get started.

Esri ArcGIS Integration

We understand some of our customers do more than field service and mobile workforce management across their field operations. In fact, many of our customers leverage Field Squared for their end-to-end enterprise asset management to track, monitor and maintain internal or customer assets.

That is why we are elated to announce our zero-effort integration to Esri ArcGIS. We even put together a 2-minute Field Squared Integration to Esri video demo to show how easy it is to access all your Esri data within Field Squared.

Here are the key benefits and features of our integration to Esri:

  • Leverage Esri Feature Layers and Overlays to plan, manage and maintain your assets, including
    • Image layers
    • Demographic layers
    • Specialty layers
  • Access ArcGIS Base Maps, including any of your own custom maps, in Web App as well as from the Mobile App

esri arcgis integration map layers field squared mobile app

  • View your Esri Feature Layers on the Field Squared map in real-time—on both the Web App as well as the Mobile App
  • Sync your Esri assets to Field Squared’s native asset registry, allowing you to create, schedule and route work orders against your Esri asset database

Real-Time In-App Messaging and Collaboration

We get it. Between scheduling work orders, tracking internal and customer assets, managing your field workforce and ensuring customers are in-the-know about their service orders, you need to be able to communicate in real-time.

With this latest release, you can now leverage real-time in-app messaging and collaboration features in Field Squared.

Key capabilities of Field Squared’s new real-time communication features include:

  • Message field workers/technicians in real-time to stay connected from the office to the field and peer-to-peer

field service collaboration field squared

  • Easily chat or message field crews with links to work orders, assets, customer records and digital forms for real-time collaboration
  • field service collaboration embed work order links field squared

  • Enable push notifications to alert technicians to work order issues, scheduling changes and other scenarios
  • View previous message and conversation history to reduce knowledge gaps and stay up-to-date with what’s happening across your customer base, assets and work orders
  • Learn more about Field Squared real-time in-app messaging and collaboration solutions.

    Dashboard Enhancements

    Based on customer feedback, you can now utilize a new “Saved Views” feature enabling you to access saved Dashboards across workspaces. This is helpful when members of your team want to see a specific Dashboard within their own workspace, keeping everyone in-the-know with the same information.

    field squared dashboard reporting saved views

    There is more to experience in the Field Squared field service automation platform. If you want to learn more and see Field Squared in action, request a demo today.