Field Service Scheduling, Dispatching & Route Optimization

Ensure the Right Field Worker to the Right Place at the Right Time

Every day field service organizations grapple with putting their field workforce through last minute schedule changes, elevated windshield time and inefficient routes. Today’s field service organization can’t afford to waste time or resources; gaining operational efficiency is a closely followed metric across the industry. Knowing where to make changes and increase efficiency can be a challenge.

Take control of your scheduling, dispatch and optimize routes with the Field Squared Field Service Management Process Automation Platform, including GPS-based tracking, scheduling and route optimization built-in.


Key Benefits & Features

Drag Drop Scheduling Icon Easy to use drag-and-drop scheduling, dispatching and route optimization interface Field Workforce Location Tracking Icon Track the progress of your field workforce and work orders in real-time
Field Service Integrations Icon Recognize training opportunities by tracking technician performance Field Analytics Icon Seamlessly integrate Field Squared with your back-office systems for further reporting and business intelligence

Quick and Easy Drag & Drop Scheduling

With Field Squared, you can leverage our easy to use drag-and-drop scheduling interface to quickly schedule work orders, optimize routes and dispatch the right field crew.

  • Easily schedule, route and dispatch work orders in our drag-and-drop scheduling interface
  • Get real-time feedback on the status of work orders
  • Manage unscheduled work orders with advanced filtering
  • Quickly auto-schedule multiple jobs
  • Match the right technician to work order by job types tagged with the appropriate skills
  • Find the nearest crew for emergency work order dispatching

Field Service Route Optimization

Rising fuel prices and increasing pressure to decrease windshield time puts the onus on field service organizations to increase operational efficiency. Field Squared helps you save time and fuel efficiency with our proprietary scheduling and route optimization software solution.

  • Optimize field service routes in real-time
  • Minimize windshield time through optimized route planning
  • Schedule, track and create work orders, assets and contacts/customers based on location
  • Significantly decrease wasted mileage and idle time
  • Drastically reduce fuel costs by optimizing routes

Track Progress of Your Field Workforce in Real-Time

Do you know where your field workers are? With built-in real-time GPS location tracking of your field workforce, you know where your workers are and what work order they’re on at all times.

  • View the full route history for every crew, work order / job and asset
  • Send the right team to the right address with built-in address verification and geocoding
  • See proposed routes on the Map
  • Get turn-by-turn driving directions to any location right in the Field Squared Mobile Application

Learn more about field workforce team location tracking

Seamlessly Schedule Work Orders Across Your Back-Office Systems

Field Squared seamlessly integrates with your multiple, disparate back-office systems. Create and schedule work orders in back-office systems or in Field Squared.

  • Present the best customer experience by sending up-to-the-minute status notifications
  • Create work orders right within Field Squared or from any third-party system
  • Flexibly integrate with practically any back-office system such as geographic information systems (GIS), CRMs, support ticketing solutions, Quickbooks, SQL Server, Oracle, SAP, and many more

Learn more about Field Squared Integrations



Resources

eBook/Guide

8 Elements You Need in a Field Service Management Automation Platform
Download our quick field service guide and learn how to achieve digital transformation of your field service operations.

Product Datasheet

Field Squared Platform Overview Datasheet
Learn more about the Field Squared Field Service Management Process Automation Platform or send the pdf to a colleague.

Customer Success Story

Sea Tow Case Study
Read how Sea Tow, the AAA of the sea, optimized dispatching with data-driven scheduling and route optmiization and eliminated 95% of paperwork.

Are you ready to digitally transform your field operations?

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