If you work in utility operations, you know this already: after a hurricane, there’s no time to catch your breath. The work begins before the skies have even cleared. You’re assessing damage, mobilizing crews, rerouting teams around flooded roads, and reporting back to regulators, all while customers are demanding answers.
Storm recovery isn’t just about restoring power lines. It involves coordinating hundreds of moving parts: field assessments, dispatching, asset tracking, regulatory updates, and customer communication. And it all has to happen in real time, under immense pressure.
At Field Squared, we’ve worked with utilities that have been through this too many times. That’s why we built a platform that helps utility companies move faster through every stage of disaster recovery, with clarity, coordination, and confidence. Here’s how.
1. Real-Time Visibility Means You Don’t Wait on Updates
In the aftermath of a storm, the first priority is understanding the scope and location of the damage. But when updates rely on phone calls, emails, or paperwork, the delay is baked in.
With Field Squared’s real-time team location tracking, operations teams instantly see where crews are and what they’re working on. Field workers send live updates from mobile devices, including photos, notes, and status changes, which are automatically geo-tagged and time-stamped.
You don’t need to ask, “Where is this team now?” or “Has that pole been repaired yet?” You already know.
2. Smarter Dispatching Helps You Adapt on the Fly
Storm recovery plans are written in advance, but execution happens in motion. Priorities change quickly. Road conditions vary by the hour. Resource constraints shift constantly.
With Advanced Scheduling and Route Optimization, utilities can dynamically assign, reassign, and optimize work orders based on live field data, crew skills, and proximity to the next job. You gain a centralized view of who is doing what, where, and when, allowing you to pivot immediately when new issues arise.
You’re not locked into a static plan. You’re empowered to respond in real time.
3. Empowering Field Teams to Move with Autonomy
After a storm, your field teams need more than instructions. They need the ability to work independently, make decisions quickly, and document their work efficiently.
Our Mobile Field Service App is built with that in mind. It works fully offline, giving crews access to job details, work history, GIS maps, digital forms, and media capture tools. They can take photos, scan barcodes, fill out required checklists, and update job status without ever needing to call in.
This frees them to focus on restoration, not administration. The result is fewer delays, less rework, and faster time to resolution.
4. Automating Reports and Regulatory Updates
One of the biggest post-storm burdens is reporting. Internal stakeholders want status updates. Regulators need compliance documentation. Customers want to know when the lights will come back on.
Field Squared automates the reporting process. Job data, locations, time logs, photos, signatures, and notes are captured at the point of service and compiled instantly. You can generate detailed reports with a click and deliver consistent updates across teams.
And for customer communications, Field Squared enables automated, real-time notifications—letting you keep the public informed with accurate status updates on service restoration, job progress, and estimated timelines. Our Customer Updates and Notifications ensure that your field data flows directly into SMS and email updates, so customers aren't left in the dark waiting for answers.
There’s no more digging through handwritten forms or emails days after the fact. Everything is centralized and complete.
5. Learning From Every Storm to Get Better Next Time
Every storm teaches a lesson. But if your processes aren’t digitized, those lessons get lost.
With Field Squared, utilities build a digital archive of every recovery effort. You can analyze past response times, identify consistent bottlenecks, and improve planning and execution for future events with our advanced analytics and reporting.
Our platform doesn’t just support your recovery. It strengthens your resilience.'
Storm Recovery is Hard. We Help You Make It Faster
No one expects storm recovery to be easy. But with the right tools, it can be faster, more coordinated, and more effective for your dispatchers, your field teams, and your customers.
Field Squared helps utilities digitize and automate complex workflows so they can respond quickly, track progress clearly, and recover more efficiently. Our customers regularly report reducing storm response times by hours or even days.
If you’re planning ahead for the next storm season or looking to improve how your team responds in the field, watch our Field Squared introductory video or reach out. I’d be glad to walk you through how it all works.
