Integrated OSS/BSS, Field Service Management & Provisioning Platform

AEX-One unifies OSS/BSS, Provisioning, and Field Service Management (FSM) to enable Fiber providers to activate subscribers faster, grow territories, and accelerate revenue.

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One Platform — From Order to Bill and Beyond

AEX-One is an integrated platform that unifies OSS, BSS, real-time provisioning, GIS-driven premise management, workflow automation, field execution, billing, and support into one platform. It automates the entire fiber lifecycle from qualification to activation, allowing operators to turn serviceable addresses into active subscribers faster, with fewer handoffs and less operational complexity. With AEX-One, Fiber providers can deliver service faster and scale without adding operational overhead.

  • Integrated OSS and BSS automation
  • Real-time, hardware-agnostic provisioning
  • Advanced field service management via AEX Field Squared
  • GIS premise and coverage management
  • Workflow and lifecycle orchestration
  • Day-one billing and revenue automation
  • Support and day-2 operations in a single system
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Accelerate the Path from Serviceability to Revenue

Every step is automated, connected, and optimized to accelerate activation, improve throughput, and shorten time-to-revenue.

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Why Fiber Operators Need AEX-One

Remove the Bottlenecks in Fiber Operations

Fiber operators lose revenue and efficiency when qualification, provisioning, field execution, and billing are spread across disconnected systems. Manual steps slow activation, cause missed appointments, and delay billing. AEX-One removes these gaps by connecting every stage of the lifecycle, enabling operators to activate subscribers faster, scale with fewer resources, and deliver a consistent customer experience.

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  • Slow address qualification instant serviceability
  • Manual provisioning becomes real-time, hardware-agnostic activation
  • Disconnected field operations become coordinated, efficient execution
  • Repeat visits decrease through unified workflows and accurate data
  • Billing delays disappear with day-one invoicing and collections
  • Expansion becomes predictable with GIS-driven coverage and premise insights

Connected Capabilities of AEX-One

AEX-One consolidates BSS/OSS functions into a single, connected platform, enabling fiber providers to manage qualification, provisioning, field execution, billing, and operations without manual handoffs so they can accelerate activation, increase throughput, and scale quickly across diverse networks and regions.

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GIS Premise and Coverage Management

Link service qualification and operational data to precise geographic intelligence to enable faster decision-making and expansion.

  • Address qualification
  • Coverage maps and overlays
  • Premise lifecycle history
  • Construction and expansion insights
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Service Qualification and Order Capture

AEX-One centralizes customer, order, and service management with automated workflows that eliminate manual data entry.

  • Order orchestration
  • Customer and service management
  • API-driven integrations
  • Automated status updates
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Install, AI Scheduling & Fulfillment

Automate, schedule, and execute fieldwork more efficiently with AI-powered AEX Field Squared.

  • Scheduling and dispatch
  • Mobile field app
  • Enterprise Asset Management
  • Inventory management
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Service Activation, Automated Provisioning

Activate any device from any vendor in minutes through a hardware-agnostic provisioning engine.

  • Zero-touch configuration
  • Automatic device detection
  • Vendor-agnostic interoperability
  • Activation and rollback in real time
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Billing and Revenue Automation

Start billing immediately with clean data, automated invoicing, and integrated collections workflows.

  • Day-one billing
  • Usage and subscription models
  • Automated invoicing and alerts
  • Collections and fraud management
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Customer Retention, Support & Growth

Strengthen long-term customer value with proactive support, predictive maintenance, and clear performance insights.

  • Proactive issue detection
  • Predictive maintenance
  • Customer health tracking
  • Performance analytics

Built for Every Stage of Fiber Growth

AEX-One supports operators across all phases of network growth. Whether launching a new build, modernizing fragmented systems, or scaling across multiple states, the platform adapts to your operational maturity and business model.

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Greenfield Operators

Launch quickly with an out-of-the-box operational backbone. Qualification, scheduling, provisioning, and billing are unified from day one so small teams can operate like seasoned providers.

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Brownfield Operators

Replace fragmented tools and manual steps with modern, automated workflows. Shorten the qualification-to-bill cycle, reduce install delays, and gain real-time visibility across field operations and revenue metrics.

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Established Operators

Scale efficiently across regions and acquired networks. Hardware-agnostic provisioning enables seamless multi-OEM environments, while unified workflows reduce churn, support expansion, and eliminate overhead growth.

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What Makes AEX-One Different

AEX-One delivers advantages that legacy OSS/BSS platforms and vendor-specific provisioning tools cannot. It unifies the full lifecycle, supports any hardware, and scales efficiently across diverse networks and acquired footprints.

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Hardware-Agnostic Provisioning

Activate any vendor’s device in seconds with no manual configuration.
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Unified Lifecycle Automation

One platform connecting qualification, provisioning, field execution, billing, and support.
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GIS-Driven Premise Intelligence

Real-time coverage, premise history, and expansion planning.
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AI-Driven
Scheduling

Increase technician throughput and reduce repeat visits.
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Integrated Field Execution

Native connection to AEX Field Service Management ensures seamless fulfillment.
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M&A and Multi-State Scale

Onboard acquired networks quickly with consistent workflows and multi-OEM support.
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Open-Access
Ready

Wholesale workflows and service orchestration built for open-access models.
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Low Overhead, National Scale

Operate efficiently without adding large regional or local teams.

Accelerating Outcomes for Every Team

One platform that improves productivity, reduces friction, and accelerates results across operational, technical, and revenue teams.

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Executive

Drive Growth and
Scale Faster

Accelerate revenue, integrate acquisitions quickly, and expand without increasing overhead.
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Operations

Increase Efficiency
and Throughput
 
Automate workflows, improve scheduling, and reduce repeat visits with coordinated field and back-office execution.
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Engineering

Simplify Provisioning
and Integration

Activate any vendor’s hardware in minutes and manage multi-OEM environments without custom engineering.
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Billing and CX

Capture Revenue and
Improve Service

Start billing on day one and deliver faster support with clean, unified customer and network data.

How to Buy and Deploy AEX-One

AEX-One is designed to fit your operational model, technical environment, and growth stage. Deployment is flexible, and each module can be adopted individually or as part of the full lifecycle platform.

Deployment Options

  • Hosted deployment for fast setup and minimal maintenance
  • Self-hosted deployment for operators with internal infrastructure requirements
  • Hybrid options for unique environments
  • API-driven integrations with your existing tools and systems

Buying Options

  • Purchase individual modules or combined bundles
  • Add capabilities over time as operational needs grow
  • Flexible, usage-based, and volume-based pricing models
  • Optional integration with existing systems
  • No requirement to replace existing systems — adopt what you need
Choose the modules you need today and expand into the full AEX-One lifecycle as your network grows.

More Resources

What does AEX-One offer that other platforms don’t?
AEX-One unifies OSS/BSS workflows, real-time provisioning, GIS premise data, and Field Service Management into one platform. Instead of relying on separate systems for qualification, scheduling, activation, and billing, AEX-One automates the entire lifecycle from address to activation, reducing delays and manual handoffs.
How does AEX-One improve activation speed for FTTH providers?

AEX-One includes a hardware-agnostic provisioning engine that activates any vendor’s device in seconds. Combined with automated scheduling, real-time technician routing, and integrated OSS/BSS workflows, operators can complete installs faster and start billing immediately.

Can AEX-One work with my existing network hardware and OSS/BSS tools?
Yes. AEX-One is built for multi-OEM environments and integrates with existing systems through APIs. Operators can adopt the full platform or select specific modules, such as provisioning or Field Service Management, based on their current architecture.
How does AEX-One help us scale into new markets or acquisitions?

AEX-One standardizes workflows across teams, regions, and vendors. Its hardware-agnostic provisioning makes integrating acquired networks easier, and its unified OSS/BSS and FSM workflows ensure consistent service delivery as you expand into new territories or states.

What teams benefit most from AEX-One?

AEX-One supports executives, operations, engineering, and billing/customer experience teams. By integrating OSS/BSS, provisioning, and FSM into a single platform, every team gains accurate data, faster activation, and smoother processes, leading to higher productivity and better customer outcomes.

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Get in touch with us for a live demo.