What if we told you that by optimizing your route, you could get an entire day back? And that your customers and your employees would be much more satisfied with you as a whole. All while increasing your company’s revenue. Seems like a win-win for everyone, doesn’t it?!
Companies like UPS have implemented a route optimization feature into their business model, saving as much as $50,000,000 in fuel, vehicle maintenance and time, while gaining back 206,000,000 minutes of idling time (Forbes magazine). NPR has a great story covering UPS and the field worker of the future. Click here to listen.
In a society where time is money, why would you waste time when you could be making money?
To see for ourselves how much of a difference this type of tool makes, we decided to play dispatcher for the day. We took a typical schedule for a property development group that was initially done by hand and optimized it.
Schedule Before Optimization
- Driving Distance: 500 miles
- Drive Time: 30 hours
- Workweek Duration: 6 days
Schedule After Optimization
- Driving Distance: 370 miles
- Drive Time: 24 hours
- Workweek Duration: 5 days
What did we find out?
By using route optimization, we were able to condense a 6-day workweek into a 5-day workweek. Driving distance was reduced by 26%, drive time by 20%, and workday duration by 7%. These improvements not only save time and resources but also enhance the overall efficiency of operations.
Optimizing Happiness
An underpinning benefit of route optimization is its positive impact on a company’s employees and customers, which inevitably improves the company's success. Happy employees are more productive and motivated, leading to better customer service. Satisfied customers are more likely to return and recommend your services, creating a virtuous cycle of growth and success.
Employee Satisfaction
Route optimization minimizes unnecessary travel, reducing fatigue and stress among employees. With a more manageable workload, employees can focus on delivering quality service rather than worrying about long, exhausting routes. This leads to higher job satisfaction and lower turnover rates.
Customer Satisfaction
Efficient routing ensures timely deliveries and services, which significantly enhances customer experience. When customers receive their goods and services on time, their trust and loyalty towards your company increase, resulting in repeat business and positive word-of-mouth.
Conclusion
In today's fast-paced business environment, route optimization is a crucial tool for enhancing efficiency, reducing costs, and improving overall employee and customer satisfaction. Using route optimization, companies can gain a competitive edge, boost their bottom line, and create a more sustainable and productive operation.
Field Squared's Field Service Automation Platform offers AI-driven Advanced Scheduling, Routing, and Dispatching for businesses looking to leverage the full potential of route optimization. This powerful tool allows you to automate scheduling, optimize routes in real time, and efficiently dispatch field teams, ensuring timely and accurate service delivery.
Contact Us for a Demo Today or Watch the Webinar on our AI-driven Advanced Scheduling Tool.
