RESEARCH

The State of AI in Field Service:

New Research by Field Service Insights and Field Squared Shows Adoption and Further Investment

The State of AI in Field Service-1

Discover How AI is Transforming Field Service Management - Read This New Market Research Report

79% of the organizations we surveyed are satisfied with their AI investments in their Field Service Operations and are realizing significant gains in areas like customer satisfaction, productivity, and business growth. But where are they investing next, and what are they struggling with? As field service leaders refine their AI strategies over the next 12 months, this report offers key insights on priorities and steps to improve outcomes.

Key Benefits of the Report:

  • Actionable Insights: Learn which areas of field service operations have been most positively impacted by AI investments

  • Future Trends: Discover the priorities for the 74% of field service leaders that are increasing AI investments in the next 12 months

  • Real-World Applications: Explore how AI transforms scheduling, predictive maintenance, and resource optimization.

  • Overcoming Challenges: Find out what others are struggling with and some recommendations for success.

Take the first step in transforming your field service operations.

Download the report now.

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