I think we can all agree that it is ultimately the goal of any field service organization to grow its business. Managing your field service workforce can be an arduous task and can eventually prevent you from handling growth and being able to scale your organization. If you started using Excel as a way to manage your workforce, it can work very well in the beginning, but as field service workforces grow, they can become very complex and difficult to manage. That’s where Excel starts to stumble.
With the need to increase revenue with fewer resources, businesses now have to work smarter than ever before. Let’s face it, growth is important for any organization, and field teams are forced to reduce operating costs and be more productive. How is the growth going to happen? In order for business operations to improve, they need to look beyond a spreadsheet and start employing tools that will help streamline operations and lay the groundwork for growth in your company and scaling of your field teams as jobs increase and become more complex.
Excel is a powerful program but falls short when it comes to the ability to communicate with your field technicians. In short, a spreadsheet lacks automation. Automation is the main differentiator between a Field Service Management platform and a spreadsheet. Among other things, a spreadsheet doesn’t give you the capability to:
The days of emailing your field technicians their daily schedules are over. No longer do you have to reschedule jobs because of a change order or because a tech is out sick. A Field Service Automation Platform will help you automate your workflow by managing the assets or inventory for your field teams, pushing notifications to the field in real-time, instantly rearranging or rerouting technicians to more appropriate jobs, and preventing missed additional revenue opportunities, to name just a few.
Whether your growth is driven by strong markets, success in new or emerging markets, or by acquisition, there are always two factors instrumental in improving business performance:
With field service management software, field teams can access information instantly from any mobile device. Now dispatchers have the technology and ability to see all their worker’s location in real-time, which allows them to instantly optimize and re-route technicians according to real-time changes in the schedule or urgent and unexpected field requirements. This helps field teams to be more efficient, driving down fuel costs and increasing daily worker productivity. Field Squared’s Field Service Automation Platform is the industry’s premier cloud-based, end-to-end field service management software with completely automates and streamlines field service operations, from frontline to the back-office.
Reduced costs and increased performance are instrumental in helping an organization to accommodate growth or to be able to scale quickly. Spreadsheet solutions are limiting and open the door to error and inefficiencies. Field Squared’s Platform connects all the powerful feature sets like scheduling, dispatching, route optimization, field data capture, inventory/asset management, work order management, maintenance tasks, business reporting and intelligence, and more.
Replace Your Spreadsheets with Field Service Management Software
If you are currently using Excel or find yourself spending a lot of time managing a spreadsheet and not enough time managing your mobile workforce, then you need to look into Field Service Management Software. Contact us today to find out how Field Squared really helps move companies forward, do more with less, reduce costs and realize revenue faster.
Watch the 60-second demo video to see inside Field Squared’s field service automation software.