As field workforces are now faced with compressed timelines and pressure to increase productivity, they are required to do much more with the same resources.
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If you started using Excel as a way to manage your workforce, it can work very well in the beginning, but as field service workforces grow, they can become very complex and difficult to manage. That’s where Excel starts to stumble.
Using Excel, or a spreadsheet, instead of field workforce management software on the surface appears to be the cheaper solution in the short term, but in the long-term, it will cost you more and not be nearly as effective.