Field Service News & Technology Roundup is our blog series, where we feature the latest interesting field service and technology insights impacting field service organizations.
With Summer just around the corner, field service work is in full-swing. Warmer months mean heavier work order loads, which can affect the operational efficiency of field service organizations everywhere. Our first Field Service News and Technology Roundup features a wide assortment of articles from around the web, each unique in their subject matter and approach. Enjoy the read, and stay tuned for another post in our Field Service News and Technology Roundup.
Field Service Management Best Practices Help Drive Cost Reductions, Increased Efficiencies
Source: Field Service News
Author: Andrew Bolivar, Senior Consultant at Ultra Consultants
This was a particularly interesting article, discussing how traditional field service differs from today’s technology driven field service management. The author lists four key areas where business process automation improves field service organizations.
Global Economy to Drive Strong Oil Demand in 2019, Says IEA
Source: The Wall Street Journal
Author: Christopher Alessi, Reporter at The Wall Street Journal
We all know the commodities market fluctuates, but few are as ever-top of mind as the oil and gas sector. In this article, The Wall Street Journal details growth drivers as well as cautions over the year. This article requires a subscription to access it online.
Change Management Versus Change Leadership
Source: Field Technologies Online
Author: John Hamilton, President, Service Strategies Corp.
Learn from John Hamilton, President of Service Strategies Corp., as he breaks down key differences between change management and change leadership for field service organizations. He also includes a few industry statistics you won’t soon forget.
Adapting Your Workforce To Intelligent Automation
Source: Forbes
Authors: Claudia Saran and Cliff Justice
I included this article even though it’s from April, because, at Field Squared, we believe automation is a game-changer for any organization, especially field service and especially now. In this article from KPMGVoice, Claudia Saran and Cliff Justice discuss six aspects of shaping your workforce of the future. It also mentions a report by Forrester, “The Future Of Jobs, 2027: Working Side By Side With Robots,” that you might want to pick-up, if you have access (it’s paid content through a Forrest subscription).
Image Source: Unsplash by Keith Misner